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Hosted Phone Solution: 14 Users Value: £10,000 Length: 5 Years

About Watertrain

  • Watertrain has been the leading provider of apprenticeships and other qualifications to the water utility sector since 2007.

  • Watertrain sees its role as helping employers find effective solutions to immediate training needs and longer term staff development – whether through knowledge and/or competency qualifications or bespoke training interventions.

  • Watertrain are experts in the development of nationally accredited qualifications that have been designed and written following consultation with sector employers to ensure that the resultant qualification is fit for purpose and meets their organisational needs.


Our new Telecoms solution is far superior to our previous telephone system, allowing multiple calls in and out simultaneously

How Connect365 helped Watertrain

  • Watertrain already had a VoIP solution in place but it had come to the end of its contract term. Connect365 could not only provide a more modern, feature rich solution but at a cheaper price than Watertrain were previously paying.

  • Watertrain operate over multiple sites. Having hosted phone technology is perfect for this situation as all offices/remote workers can collaborate and communicate very effectively.

  • The Connect365 soft client is proving to be a big hit. This is something that was not part of the old VoIP solution. All users have the phone solution on there PC’s. tablet, laptop and mobile phone. Unified Communications is a key feature in the Connect365 offering. No matter where you are, anywhere in the world or what device you are using, you are still part of the phone solution. You have the ability to make/receive/transfer calls just as if you were in the office.


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