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Omni Security Ltd

Hosted Phone Solution: 7 Users Value: £7,000 Length: 5 Years

About Omni Security Ltd 

  • Our specialist security services are renowned for protecting the staff, property and assets of UK businesses. Our biggest strength is understanding our clients. We identify their requirements and produce an innovative solution that increases the safety and value of their business.

  • Established in 2001, Omni Security Services Limited is a privately owned and managed organisation. Our unique ownership model means our profits are re-invested, which creates an environment where we can be selective in the way in which we operate, putting the needs of our people and clients first.

  • In 2002 we achieved our National Security Inspectorate (NSI) Guarding Bronze award and then continued in 2003 to achieve NSI Guarding Silver, and we have held our NSI Guarding Gold award since 2004.

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Working with Connect365 was a refreshing experience. The project was well managed from start to finish. They were hands on and went the extra mile. The hosted phone technology costs a fraction of what we were paying and we get numerous new features and benefits

How Connect365 helped Omni Security Ltd

  • Omni were in contract on the FTTC so we decided to bolt our hosted phone solution on to the existing connectivity.  

  • Omni has an issue with the ageing on premise phone system but were reluctant to change things as they have so many 0800 numbers that they did not know how they would be able to switch to new technology. Connect365 have extremely experienced engineers. After the survey had taken place and we had collated all the information we needed we were able to produce a project plan that put eh customers mind at rest. All 08800 numbers and other important numbers were all ported as part of our process.  It was complex but well managed.

  • Omni had a door entry system that was integrated into the old PBX.  We took our time and were able to integrate the same entry system into our state-of-the-art hosted solution.

  • Anneka -’ Working with Connect365 was a refreshing experience.  The project was well managed from start to finish. They were hands on and went the extra mile.  The hosted phone technology costs a fraction of what we were paying and we get numerous new features and benefits’.

  • The new technology is hugely beneficial especially the unified communications. All employees are all connected no matter where they are.   

  • The Business likes to be up to date with technology. The owners realise that the new hosted phones solution will enhance the business profile and give the clients a more professional experience when they call the business.

  • The ability to utilise the phone system from any device anywhere in the world is amazing. During Lockdown we were able to function well.  

  • The administration portal is well used by OMNI. It gives them complete control over the telephony.  No longer do they need to call BT and wait in long ques to get any response. They simply log on to the portal and can make their own changes to the telephony. This is a huge benefit, being in control of their own destiny.

Omni Security Ltd