Nationwide Construction Company
The company selected Connect365 to manage their 1200 Mobile SIM estate
Snapshot:
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Turnover £230 Million
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Selected SIM only offering
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Live SIM reduced from 1600 to 1200
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Monthly bill reduced from £30k to £15k
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Understanding and accuracy achieved
About the client:
This nationwide company is one of the UK’s leading suppliers to the construction industry. Founded in East Anglia, they now operate nationwide. Starting in 1978 with just a single tipper truck, the company’s commercial fleet has grown to over 800 HGV vehicles.
Challenges:
Their mobile estate included 1,600+ active SIMs deployed in handsets and vehicles across multiple locations.
They were faced several key challenges with their mobile estate:
High Costs
Monthly spend was around £30,000, with significant overspend from call charges, data usage, and unused SIMs.
Lack of Visibility & Control
They had limited knowledge of what SIMs were in use, where they were, and how much data or calls each one was using.
Drivers could tether SIMs to devices and use unauthorised apps or services, resulting in misuse and extra charges.
Complex Deployment
Challenges managing SIM activation, barring, lost/stolen replacements, and tariff changes.
No Central Management System
The company lacked a single platform to manage their mobile estate. They needed an advanced portal to streamline administration.
Manual Billing Complexity
Billing by cost centre or department was a manual, time-consuming process. The accounts team had to manually map which numbers belonged to which teams.
Solutions:
Connect365 delivered a fully managed SIM-only solution that addressed all key challenges while introducing greater control, transparency, and cost savings.
Custom Aggregated Data Plan
A bespoke tariff was created using a 2GB aggregated data pool across all connections. This ensured that unused data from low-usage SIMs could offset higher-usage ones, reducing overall spend.
Estate Right-Sizing
A detailed usage review helped reduce the number of live SIMs to only those required, cutting unnecessary costs and aligning the SIM estate with actual operational needs.
Multi-Network, Unsteered SIMs
SIMs operate across all major UK networks (O2, Vodafone, EE, and Three) without steering. This guarantees that devices connect to the strongest signal at any given location, improving reliability and performance.
Full Portal Access
Customers receive access to an intuitive SIM management portal, enabling them to:
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View real-time usage
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Assign names and site details
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Set usage limits, alerts, and call/data bars
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Perform SIM swaps, rename SIMs, and manage their estate with ease
Flexible, Transparent Billing
Billing starts only when a SIM is activated. No annual contracts or upfront charges—just simple monthly billing based on live usage.
Controlled, Phased Rollout
SIMs are shipped pre-loaded into the portal, allowing for phased deployment. Connections are only activated as needed, preventing charges for SIMs not yet in use.
Training and Ongoing Support
Full training and ongoing support are provided to ensure teams understand how to use the portal effectively and get the most from the solution.
Future-Proof Scalability
The same setup and tariffs can be applied to locations in Ireland and the EU, enabling easy expansion through a single platform that manages the full SIM estate across multiple regions.
Results & Benefits:
The customer saw immediate and measurable improvements after implementing the Connect365 solution:
Significant Cost Savings
Monthly spend was cut by 50%, thanks to a right-sized SIM estate, aggregated data tariffs, and elimination of unnecessary charges.
Reduced SIM Estate
The number of active SIMs was reduced by over 25%, ensuring only essential connections remained in use—helping eliminate wastage and overspend.
Improved Visibility & Control
With full access to the management portal, the team could now monitor usage, assign SIMs to users or locations, set alerts, and control spend in real time.
Streamlined Billing
Monthly billing based only on active SIMs removed the burden of manual calculations and guesswork, enabling billing by department or cost centre with ease.
Seamless Rollout Process
SIMs were shipped preloaded into the portal, allowing the client to activate them as needed. This allowed for controlled deployment without being charged for inactive lines.
Increased Operational Efficiency
Deployment and estate management were simplified, enabling the internal IT team to better manage the mobile estate without third-party dependency.
Scalable Across Regions
With EU-wide tariff alignment and the same portal used for UK and Ireland, the client is now set up for future growth with consistent estate control across multiple geographies.
Greater Confidence and Insight
For the first time, the business had full visibility into what they had, where it was being used, and how it was performing—leading to better decisions and increased confidence in their mobile estate strategy.
If you would like to contact Connect365 after reading this case study, then please call 03304 413888 or visit our website at www.connect365.uk
If you would like to speak with the end user about the solution provided, please reach out and we can arrange a call.
