SIP Trunking Telephony
Embrace SIP telephony with Connect365's SIP Trunking solution
Future proof your business today...with SIP Trunking
SIP Trunking is a gateway between your traditional phone system and a fully hosted solution.
Using a data connection to make calls, this resilient product ensures your business will be future-proof.
What is SIP Trunking?
Connect365 SIP Trunking (Session Initiation Protocol) is a flexible, low cost alternative to ISDN. Using SIP allows your business to experience the benefits of a hosted solution, without removing your legacy telephone equipment.
It optimises your data connection, so you have one line for both voice services and your internet. It’s simply an evolution from a traditional phone system to one that can withstand whatever changes the future may bring, for example the forthcoming PSTN switch off in 2025.
What Are The Benefits Of Connect365 SIP Trunking?
Minimal Disruption: retain your existing phone system
Business Continuity: never miss a call with automatic call diverts
Reduce Charges: Free ‘on-net’ calls between customer sites
No Geographic Constraints: keep your number even when you move.*
Overlay Services Available: Use services such as call recording and call reporting without on-site hardware.
A reliable connection to the internet is a critical to my business; how can Connect365 help?Connect365 provide a variety of technologies that fulfil connectivity to the internet. Fibre connectivity is available at over 90% of premises and is always recommended for both its faster speeds and reliability – giving you a better, more reliable experience. Superfast and Ultrafast Fibre Broadband are fantastic products that provide a cost effective solution typically suited to less than 50 users. Ethernet/Leased Line Fibre services provide a dedicated service for connecting to the internet with service guarantees, typically suited to more than 10 users.
How is broadband speed measured?Broadband speed is measured in Megabits per Second (Mbps). Connect365 always aim to get the best broadband speeds possible.
What factors can affect broadband speed?From time to time you may experience slow broadband speeds. This can be caused by a number of internal and external factors: The length of the line from the exchange or from the Primary Connection Point (PCP) can cause some speeds to be slower than others Not being connected directly to the master socket on the premises Correct filters needing to be used on all sockets relating to the broadband line A fault on the broadband line A faulty router is being used Connecting via WiFi rather than Ethernet Number of people sharing the bandwidth internally One-off, high-usage events such as Microsoft/Apple updates – a large number of people connecting at one time Electrical interference from other devices in proximity to the connection Peak time congestion – may experience slower speeds during the evening when more people are connected The processing speed of your device, router or modem The quality of the wiring inside your premises Weather conditions
Do Connect365 offer a speed guarantee?Yes, we fulfil Ofcom’s new Voluntary Codes of Practice on Business Broadband Speed (VCoP) which means you’ll be given more realistic information about business broadband speeds, which will reflect peak times. As part of signing up to the VCoP we’ll also provide an estimated minimum guaranteed download speed, allowing customers to make confident, informed decisions before a sale.
Will I need a new router if I switch to Connect365?Yes, you do but it’s nothing to worry about. With all our business broadband products, we’ll provide you with a free router and a static IP address.
We decided to work with Connect365 as prices were competitive but mostly because of their proactive approach and their attitude to offering us the very best technologies.
Corporate Account Manager, FORM IT